THE REWARDS

How do I redeem my points for a Reward?

When shopping on https://spyder.eu/, Points can be redeemed towards a Reward coupon at checkout. You must be logged in to your account using your Spyder Insyder Rewards email address to redeem points for a Reward at checkout. Also, to receive free St

How can I get FREE returns as a Member?

Free returns are available to all tier levels Loyalty Members within 30 days for all purchases made on https://spyder.eu/. To qualify for free returns, you must be subscribed to our Loyalty program at the point of time your order was created. Online

Why can't I use my Reward discount code and a promotional code on the same purchase?

When shopping on https://spyder.eu/, a Reward coupon code cannot be used in addition to another promotional discount code or an additional Reward coupon code. Codes do not stack.

How can I use more than a €/£/CHF 60 discount Reward?

€/£/CHF 60 is the max Reward discount to be used per transaction and the minimum transaction purchase is of €/£/CHF 99. Only one discount can be used per order. To use additional Rewards, create a separate order and apply your Reward.

I didn't get my Birthday Reward as a Gold Member.

First you must have visited the 'My Insyder Rewards' section of your account on https://spyder.eu/ and input your birthday month and day at least 30 days before your birthday. To prevent abuse of this reward, if you inputted your birthdate a day afte

I have more than one loyalty account, can I consolidate my points under one single account?

Unfortunately, it is not possible to consolidate two accounts into one.

How do I use my reward on Spyder Rental?

At checkout you will see a slider to redeem your rewards. We will keep you up to date monthly on how many points you have as well as let you know if you have any rewards. Once you hit a certain spend amount, you will get even more points based on pur